Preventive Maintenance Rollout project
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Property ManagerLos Angeles, CA

Preventive Maintenance Rollout

Implemented scheduled maintenance program for 200-unit multifamily property.

Property Manager
Client Type
Maintenance
Service Type
40% reduction in emergency calls
Outcome

Project Overview

Frequent after-hours emergency calls were driving up costs and tenant frustration at a 200-unit multifamily property. Trustie Co. designed and rolled out a scheduled preventive maintenance program covering the building's most failure-prone systems, shifting the property from reactive repairs to planned upkeep.

Scope of Work

  • Property-wide condition assessment and system inventory
  • Quarterly HVAC inspection and filter service
  • Plumbing and fixture preventive checks
  • Common-area safety and lighting audits
  • Scheduled maintenance calendar and reporting

Results

40% reduction in emergency maintenance calls
Fewer after-hours dispatches and lower overtime cost
Extended equipment life across major systems
Improved tenant satisfaction and response times

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