Emergencies We Handle
Rapid response for critical property issues
Plumbing Emergencies
- Burst pipes and water leaks
- Sewer backups
- Water heater failures
- Clogged drains causing flooding
Electrical Emergencies
- Power outages
- Sparking outlets or panels
- Tripped breakers
- Electrical smell or burning
HVAC Emergencies
- No heat in cold weather
- AC failure in extreme heat
- Gas leaks or concerns
- Carbon monoxide concerns
How We Handle Emergencies
Immediate Response
We acknowledge your dispatch request same business day and assess urgency.
Tenant Coordination
We contact the tenant directly to schedule access and provide guidance.
Repair Execution
Our technician arrives, diagnoses, and repairs the issue. Additional work scoped if needed.
Documentation
Photos, notes, and itemized invoice uploaded to your portal.
What's Included
Same-Day Response
We respond to dispatch requests the same business day.
Tenant Communication
We handle all communication with tenants for scheduling and updates.
Photo Documentation
Before-and-after photos of the issue and repair.
Clear Invoicing
Itemized invoice with labor and materials breakdown.
Frequently Asked Questions
How fast can you respond?
We respond to dispatch requests the same business day. For true emergencies, we prioritize immediate response and keep you updated on arrival times.
Do you coordinate with tenants?
Yes, we handle all tenant communication. We contact them to schedule, provide updates, and ensure access is arranged.
What if additional work is needed?
If we discover additional issues, we'll document them and provide a scope for approval before proceeding with non-emergency work.
How do I dispatch an emergency?
You can call us directly, submit through your PM software, or use our contact form. We recommend calling for urgent issues.
What areas do you cover?
We serve Orange County, Los Angeles County, and San Diego County. See our service area page for specific cities.
Licensed & Insured
CSLB # 1151119
Same-Day Response
Documented Repairs
Tenant Coordination